Help - Frequently Asked Questions
Below you will find a list of frequently asked questions with answers.
If you have a question that is not answered below, please
contact us.
Registration
Q: How much does it cost to register?
A: Nothing. Registration is FREE.
Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.
Pricing and Payment
Q: How Much Do Ads Cost?
A: You can get a single ad on our site for as low as $6.95 for one month. Please see the Pricing section of our web site for more information.
Creating and Managing Ads
Q: I get an error page when trying to creat an ad. Why?
A: We've found two reasons for this;
First, check your description length. Our system allows a maximum of 2,000 characters for the description.
Second, our system does not work well with a dial-up internet connection. To get through this, simply create and save your ad first, without any photos. Then go into your My Account screen, and edit the ad and add your photos (you may need to add just one photo at a time, depending on your dial-up connection speed).
Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.
Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed. If you have already purchased a subscription, you will not be asked for your credit card information.
Q: Why does my image not appear in my listing?
A: Please make sure your picture is in either jpeg or jpg format. These are the only photo formats accepted by our system.
Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.
Privacy
Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Q: What is your privacy policy?
A: See Privacy Policy for details.
Regions
Q: How Do Regions Work?
A: Trucksalesrus.com covers the U.S. All states and any city with a population of 100,000 or more is listed as a region. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.
Q: I don't see my city listed. What region should I choose?
A: Choose the city closest to you or the state you live in.
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